General Terms & Conditions

All treatments are subject to completion of a medical consultation upon arrival. Guests are advised to arrive at least 10 minutes early to complete this form and prepare for their treatment. If any medical condition affects the suitability of a treatment, an alternative may be recommended, subject to availability.

Spa day access is from 9:00 am to 7:30 pm. The minimum age for treatments and facility use is 17 years old.

Full payment is required at the time of booking. All payments are non-refundable and non-transferable. Cancellations or date changes are not permitted.

Treatments and spa days are available for pregnant guests only if they are between 14 and 36 weeks.

Hotel guests receive three hours of complimentary spa access, subject to availability. The three hours must be used consecutively between check-in (3:00 pm) and check-out (11:00 am).

Guests must comply with spa rules and instructions from management. The spa reserves the right to refuse admission or alter opening hours. Any guest whose behaviour is deemed inappropriate may be asked to leave. The spa facilities may be closed periodically for maintenance, cleaning, or repairs.

No smoking or vaping is permitted within the spa. Outside food and drinks are not allowed. Guests under the influence of alcohol or drugs will be denied access. Mobile phone use should be limited out of consideration for other guests.

Guests use the spa facilities at their own risk. Barton Hall is not liable for illness, injury, or medical complications resulting from spa use. Guests are encouraged to seek medical advice before undertaking any exercise. Barton Hall is not responsible for the loss or damage of valuables left in the spa, including those stored in lockers. The spa must be vacated upon request from management or during fire alarms.

Prices for treatments may change without notice. All prices include VAT at 20%. Barton Hall reserves the right to update these terms and conditions at any time.